PSM-II (Advanced Professional Scrum Master)

The Professional Scrum Master II (PSM II) course is an advanced Scrum Master class designed to support Scrum Masters in their professional development. After the class, students are eligible for the PSM II assessment certification. If you pass the assessment, you will gain the industry recognized PSM II certification. This certification will NEVER expire, and it makes you part of an elite community of less than 2,370 PSM II badge holders worldwide.

The PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Scrum Team, Product Owner and organization. The class then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

Learning Objectives

  • What practices, tools, skills and stances make an effective Scrum Master

  • How the Scrum principles and values help guide Scrum Masters in the decisions they make

  • How the Scrum Master acts as a servant-leader and improve their ability in this role

  • What the Scrum Master can do to support Development Teams and Product Owners to become more effective

  • Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility

  • Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams

Who should attend

  • The Professional Scrum Master course is for anyone involved in software development using the Scrum Framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team members.

Prerequisites

There are no prerequisites for attending this course. However, you should have some experience of working in agile teams and preferably have PSM-I/CSM.

Format and Material

  • Two intense days of experiential learning

  • Two free attempts to earn your PSM II certification

  • Access to Reference Guide and complementary materials used during the course

  • 40% discount on an attempt to earn your PSM III certification

Course Contents

  • Effects on the organization of a successful Scrum Master

  • Dealing with complexity and servant leadership

  • Dealing with team conflict

  • Removing impediments

  • Facilitation techniques

  • The Importance of a "Done" Increment

  • The Sprint Goal

  • Refresh the purpose of the Scrum Events

  • The role of management in Scrum

  • Successful product delivery

  • Measurement in Scrum

  • How to support the Product Owner

  • Understanding the challenges of middle management

  • Scrum Master as a change agent

 

You will also learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:
 

  • The Scrum Master as a Teacher

  • The Scrum Master as a Coach & Mentor

  • The Scrum Master as a Facilitator

  • The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent.  Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.

Exam & Certification

All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. PSM II class participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. You are also entitled to a 40% discount on the PSM III assessment. These industry-recognized PSM certifications require a minimum passing score.

PDU Credits

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum Master II (PSM II) class. Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.